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Cancellation policy

Restaurant and rooms

We respectfully ask that 72 hours’ notice is given by noon prior the booking date should you wish to cancel or amend the number within your party. Failure to inform us within this time will result in a fixed charge of £90 per person being made to your credit/debit card. However, if we are able to resell your table to another group of the same size we will be happy to refund the full amount. Reductions in number will still be charged. 50% of any cancellation charged is donated by us to *Macmillan Cancer Support.
*Asthma UK from May 2017

Chef’s Table, Kitchen Bench and Nucleus.

We respectfully ask that five days’ notice be given by noon prior to the booking date should you wish to cancel or amend the number within your party (please remember, though, the minimum number is four whilst the maximum is only six). Failure to inform us within this time will result in a fixed charge of £100.00 per person being made to your credit/debit card. However, if we are able to resell your table to another group of the same size we will be happy to refund the full amount. Reductions in number, however, will still be charged.

*Please note that any cancellations or amendments to be sent by return email only and not by telephone.
We also reserve the right to cancel the reservation should numbers reduce.*

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